Are You Leveraging Social Proof?
Do you have good review profiles on Google My Business, Facebook, FindLaw, Yelp and Thumbtack? Have you responded to any and all negative reviews? Unfortunately, people are more likely to leave reviews for negative experiences than for positive ones. While you can’t control people’s opinions, at least you can communicate and respond to negative reviews. This shows potential clients that you hear the complaints and you’re trying to make things right. The worst thing you can do is to have multiple negative complaints and not address them.
Prospects are researching you not just on your own website, but on social media platforms as well. Anything you can do to gain an advantage in the personal injury law market is well worth the effort.